Perceived Quality: The quality of experience, interaction and feedback from the object, system or function you are operating. The ability to fulfill expectations.
Expected Quality: The level of quality expected based on brand, reputation, price-point, content and assurances. Invisible unless unfulfilled.
Real Quality: The actual physical characteristics and manifestation of engineering, materials and construction. The degree of excellence.
Perceived, Expected and Real quality… Combined, they ensure an Excellent Experience.
You surround yourself in excellence at home, in the office and in the car you drive. An aircraft is an extension of your space and your aircraft interior should be no different. Your style is you. It's where you are comfortable, creative and productive. We are here to help you create that space.
Completions Defined
Navigating the thousands of options, selections and possibilities can be daunting. Ensuring your new aircraft exceeds your expectations, even more challenging. Aircraft cabin technology is changing at a faster pace than ever before. We are here to de-clutter the aircraft interior definition process and help you get the interior and systems that suit you. Our Total Cabin Experience Analysis allows us to pair the configuration, systems and accouterments that compliment you, your needs and your life style.
Completions Managed
Simplify...that's what we do. We make the Completion process easy and worry-free. With on-site management of the interior Completion coupled with an eye for detail, active oversight and reporting during the build followed by a detailed testing and acceptance process, we help you get the quality and function you expect.
OEM Services
Drawing on years of Completion process development, deployment and management, we can help streamline your Completion sales, definition and design process to ensure complete, accurate and on-time information to launch each project with a solid foundation.
With the customer experience as one of your strongest selling tools, we can help redefine "World Class". From factory visits to aircraft deliveries, we will draw on years of 5 Star customer care to help you take your Completions experience to another level.
Surround yourself in excellence today…
